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Complaints and Appeals
Got Questions?
We provide clear and confidential support if you have concerns during your studies, including general queries, formal complaints, and academic appeals, guiding you through the process, explaining your options, and connecting you with the right team to review your case.
You can raise a complaint by submitting it through the University’s official complaints procedure. The Student Service Centre can guide you through.
An academic appeal is a request to review an academic decision or result.
Yes, all concerns are handled respectfully and confidentially.
